I was referred to COW today by my Infiniti dealer. I had a rear bumper that has popped out and some scratches. Fearing the worst I called my dealer and they told me that COW and Bob would be me the best possible service. I called their number and Mike answered my call. From the time he answered my call to me showing up there at 2 pm (same day service), to meeting Brittany and having Trey fix my bumper in no time to Caleb buffing our the scratches and meeting Bob, I was amazed by their customer service. More importantly I was astounded by their kindness and professionalism. Because my repair was minor, they did not even charge me. Trust me I would have gladly paid, but their gesture meant so much to me. I am referring all my friends in need of any body shop services to them. They are indeed the best body shop I have ever been to. Amazing people, superlative service, a very happy customer.